Privacy Policy

Last updated: 01.03.2026

At Embers Studio (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://embers-studio.com/ (the “Site”) and use our services.

By accessing or using our Site, you agree to the terms of this policy and the collection and use of your information as described here.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information when you voluntarily submit it through forms, including:

  • Name

  • Email address

  • Phone number

  • Message content (e.g., via contact form)

We use this information to respond to your inquiries, provide services, and communicate with you.

1.2 Automatically Collected Data

When you visit our Site, we automatically collect certain information about your device and use of the Site, including:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited

  • Date/time stamps

  • Referring website

This information is collected via cookies and similar tracking technologies.

2. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Improve your experience

  • Analyze site performance

  • Understand how visitors use the Site

You can control or disable cookies through your browser settings. For detailed information, see our Cookie Policy.

3. How We Use Your Information

We may use your information for the following purposes:

  • To respond to your inquiries and provide customer support

  • To deliver and improve our services

  • To personalize your experience

  • To send newsletters or updates (if you opt-in)

  • To analyze usage and improve the Site’s performance

  • To comply with legal obligations

4. Legal Basis for Processing (for EU Users)

If you are located in the European Economic Area (EEA), we process your personal data only where we have a lawful basis, such as:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with:

  • Service providers who help us operate the Site and perform services

  • Legal authorities where required by law

  • Third parties in connection with a business transaction (e.g., sale or merger)

These third parties are required to protect your data and only use it for agreed purposes.

6. Third-Party Services

Our Site may use third-party services such as:

  • Google Analytics

  • reCAPTCHA (Google)

  • Marketing and analytics tools

These services may collect or process data about you in accordance with their own privacy policies. We encourage you to review those policies directly.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

If you request deletion of your data, we will securely remove it unless we are legally required to retain it.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Update, correct, or delete your personal data

  • Restrict or object to processing

  • Withdraw consent

  • Data portability

To exercise these rights, contact us at [email address].

10. Children’s Privacy

Our Site is not directed at children under 16, and we do not knowingly collect personal information from minors.

If you believe we have collected data from a child, please contact us so we can remove it.

11. International Data Transfers

Your information may be transferred to and processed in countries outside your place of residence, which may have different data protection laws.

By using our Site, you consent to this transfer and processing.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect when changes were made.

We encourage you to review this page periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Email: [admin@embers-studio.com]
Address: Borka Joradanoski 42, 7500 Prilep, Republic of Macedonia
Website: https://embers-studio.com/